Privacy Policy

Introduction

Ascend RE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request a demo or contact us
• Subscribe to our newsletter
• Use our platform features

This information may include:

• Name and contact information (email, phone number)
• Business information (brokerage, years of experience)
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Personalize your experience on our platform
• Analyze usage trends to improve our services
• Protect against fraudulent or unauthorized activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opt-out of marketing communications

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you cancel your account, you may export your data, and we will delete your information in accordance with our data retention policies.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Contact Page